We are a B2B platform and we sell products and services to other companies; We have put special care into designing a platform that values ​​small SMEs and we work so that they have the same opportunities as the largest ones.

As?

• With us, you will buy directly from the factory.
• If you do not reach the minimum order, we will allow you to share a container. We created the Chöon community because for us, unity is strength!
• If you want it even easier, we have preconfigured container options; You will save time and it will help you in choosing products.
• With Chöon you will expand your network of contacts. If you don't find what you're looking for, we'll put you in touch with a client who can offer it.
• We join this time of change and open new paths for you with the help of new technologies; Together we will make our Market More Sustainable with orders of what we really need.

Once you place the order on our platform, we work with the factory to review and confirm that everything is correct, within a maximum period of 48 hours. When everything is approved, we will send you a notification and you can download the proforma in your customer area along with the order details and delivery times.

In single orders, a first payment of 30% of the total must be paid to start producing; The remaining 70% will be paid once the merchandise has been produced, before being shipped.

Shared container orders will be paid 100% in advance. In this way we avoid cancellations that affect the parties involved in the order.

DDP (Delivered Duty Paid).

The seller assumes all expenses and risks from the moment the merchandise is packed until it reaches its final destination, including insurance if contracted. Regarding the reception and unloading of the merchandise, this point is the responsibility of the client.

We will deliver your order by road from the port to your company. With the arrival of transport, our commitment will end. The driver is responsible for the transportation, but not for the downloading of its contents.
You must check the good condition of the order with the carrier that delivers the requested Product.

So that there are no unforeseen events, you will have to take into account:

• The unloading location and whether it has the appropriate height for the pallets to be lowered from the truck.
• If you do not have a high unloading place, you will need to have a “lifting bull” available that will lower the pallets so that they are later located in the place you have designated for storage.
• Our work will end at the time of transport arrival at the destination. The risks involved in the unloading work will not be the responsibility of Chöon.

If you have any incident related to the order, billing or bank transfer, you can notify us by sending an email to support@ch-oon.com ; Do it in the shortest period of time possible so that we can carry out the appropriate steps as soon as possible.